Permanently delete my account

Deletion is permanent. Your profile and eligible personal data will be removed. Necessary accounting or claim evidence may be retained privately for a defined period. Unfinished deliveries, payments and wallet refunds must be resolved first.

Download any available records you want to keep before confirming. Customer requests use the automated deletion process. Driver, company, staff and administrator requests go to privacy review first; submission does not stop work, subscriptions, access or payouts.

Codes expire in 10 minutes. Wait at least a minute before requesting another. This also works for closed accounts and does not require an app download.

For help, retained records or complaints, contact privacy support. A previously closed assisted request can be submitted for review again by verifying and confirming a new request.

Read the deletion steps and retention information Back to sign in